Smart City Smart Business Grants - Round 3: Retail, services and eateries

Smart City Smart Business Grants - Round 3: Retail, services and eateries
The City of Canterbury Bankstown (Council) continues to recognise the impact of the COVID-19 crisis on local retail stores, services and eateries. Grants; Business
A woman holding an ipad in a retail store

Guidelines and Application Form

Applicants who have been approved for the City of Canterbury Bankstown’s Round 1 & 2: Smart City Smart Business Grants are ineligible for this grant.


The City of Canterbury Bankstown (Council) continues to recognise the impact of the COVID-19 crisis on local retail stores, services and eateries. Council is committed to continue helping local businesses and encouraging customers to support the local economy.
The aim of Council’s Round 3: Retail, Services and Eateries Business is to develop a market presence, both in the traditional sense and digitally, while providing a COVIDSafe environment for people to dine and shop.
The Round 3 grant is available through a streamlined application process and will offer dollar-for-dollar funding up to a maximum of $2,000. Businesses must have an annual turnover of between $100,000 and $5,000,000. Applicants must also demonstrate the business has been trading for a minimum of 12 months. 
Council is also encouraging businesses to consider options such as Commerical Use of Footways to assist with social distancing requirements. You can also use the grant to buy outdoor furnishings.
Applicants will be required to engage a local Canterbury-Bankstown based supplier. If you are an eatery business, you will be required to use the #EatGlobalVisitLocal hashtag brand in all digital marketing relating to the program.
NOTE: This grant does not apply to E-retail businesses.

Applicants must:

  • Have a retail, services or eatery shop in the Canterbury-Bankstown local government area (LGA);
  • Conduct more than 50 per cent of their trade from within the LGA;
  • Demonstrate that the business has been trading for more than 12 months;
  • Be a 'for-profit' small business, registered for GST;
  • Not be a franchisee or national chain;
  • Provide a simple marketing plan to forecast the impact of the activity you are undertaking with this grant;
  • Have an ABN registered in Canterbury-Bankstown;
  • For eateries, more than 50 per cent trade has to be food and non-alcoholic beverages;
  • A business must trade as a retail store, dine-in restaurant/café or both dine-in and takeaway;
  • Have an annual turnover of between $100,000 and $5,000,000;
  • Be able to complete their project/activity before 28 February 2021;
  • Declare that your company has not applied for another grant, neither are you an owner, director, shareholder, partner or associate of another company which has made an application for this grant; and
  • Engage with a supplier which must:
    • Be based in the Canterbury-Bankstown LGA, and quote in AUD; 
    • Have an ABN stated on their quote; 
    • Supply you with a quote and not a tax invoice for your application; 
    • Be registered for GST and states this on their quote provided to you;
    • Provide you with a clear description of the activity you are engaging them for. The review panel will not accept general quotes such as one which states “website development”;
    • Demonstrate it has provided this service in the past, such as website portfolios; and
    • Be a true third-party supplier to you and your business,  with no contra deals and no commercial relationship in place. 

What activities can I use the grant for?

  • Design of a digital brochure with the capability to be converted to print for printing and distribution;
  • Cover the cost of printing flyers and local letterbox distribution;
  • Digital marketing costs such as the cost of marketing on Facebook and Google Ads;
  • Website and E-commerce development to include an online menu, online reservation or sales/ordering capability;
  • Development of an App to aid business sales;
  • Professional photos and video production for marketing purposes (you will need to provide explanation of your marketing strategy);
  • Design and production of branded labels/stickers to reinforce social distancing;
  • Engage a contractor to temporarily reconfigure your restaurant/floor layout to ensure safe distancing practises are adhered to, as set out by the government. This can include furniture, safe barriers and outdoor dining trading practice in accordance with the Commerical Use of Footways Policy;
  • Equipment that will aid in ensuring physical distancing of customers, including devices as a means to eliminate the

    potential spread ofcornavirus such as outdoor dining furniture; and

  • Hygiene equipment including fixed sanitiser dispensers.


What activities can’t I use the grant for?

The grant does not support the listed, but not limited to, following activities:
  • Core daily and ongoing operational activities, and the payment of already salaried staff;
  • Consultancy costs;
  • Activities that have already been undertaken and paid for;
  • Activities related to the sale or promotion of religious or political activities, tobacco, drugs, pornography or any illegal activity;
  • For sponsorship arrangements with local clubs, groups and schools; and
  • Any activity where there is an actual or perceived conflict of interest, is not in the public's interest or is not in accordance with Council’s policies and procedures.
Your application will be assessed and determined based on meeting the above criteria, as well as:
  • Passed Council health and food inspections (businesses failing their inspections within the last 24 months will not be eligible);
  • Demonstrated annual turnover between $100,000 and $5,000,000 by providing a copy of your 2019/20 balance sheet and profits and losses; 
  • Provision of your Business Insurance and Public Liability Insurance; and
  • If the grant is being used to use footways, confirmation of approval of Commercial Use of Footways Licence must be provided. 

 What is retail?

A retail sale occurs when a business sells a product or service to an individual consumer. The transaction itself can occur through a number of different sales channels, such as online, in a brick-and-mortar storefront, through direct sales, or direct mail. The aspect of the sale that qualifies it as a retail transaction is that the end user is the buyer.

Conditions of approval of application:

Approved applications must:

  • Acknowledge the support of City of Canterbury Bankstown on your website or through your social media channels, and any other marketing collateral;
  • Eateries must list their business on Council’s online café and restaurant business directory; 

Application process and checklist

  • Applications must be made by completing the online form below;
  • You must attach a third-party quote/s for the proposed activity or project;
  • You must attach a copy of your most recent profits and losses, and balance sheet statements;
  • Attach a copy of your Business Insurance and Public Liability Insurance.

Application assessment

  • Council aims to assess and make a decision on each application within 5 business days of the application being received.
  • We may contact you if we require further information.
  • A decision on your application will be formally communicated to you in writing. 
  • You should not begin the proposed activity until you have received written acceptance of your application.
  • Where we are unable to approve your application, we will provide an explanation for this in writing or review your application with you to give you every opportunity to be successful.
  • Council reserves the right to ask for additional information to evaluate the application in the public’s interest

Payment of Grant

Dollar-for-dollar funding means the grant will provide you with 50 per cent of the invoiced cost. For example, if your E-commerce capabilities and/or online marketing is quoted at $1,500 the grant will cover $750. 
The grant is capped at $2,000. 
You would pay for the full cost of the activity yourself first before submitting to Council evidence of payment and evidence that you have completed the activity. Following this, Council will reimburse you.
Grant payments of up to $2,000 (dollar-for-dollar), that is aligned to a previously agreed approval, will be processed within 14 days on production of a receipt, which shows payment against the agreed activities has already been made.


To discuss your proposed activity, or if you require assistance with your application, please call Council's Economic Development Team on 9707 9227 or email before submitting your application.


Applications close 31 January 2021.

The City of Canterbury Bankstown acknowledges the traditional custodians of the land, water and skies of Canterbury-Bankstown, the Darug (Darag, Dharug, Daruk, Dharuk) People. We recognise and respect Darug cultural heritage, beliefs and relationship with the land. We acknowledge the First Peoples’ continuing importance to our CBCity community.