Coronavirus and your business

Coronavirus and your business
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There is support available for businesses that are impacted by the COVID-19. Coronavirus and your business There is support available for businesses that are impacted by the COVID-19. Canterbury Bankstown Business Advisory Service; Business Support; Business
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NSW Government support

2021 COVID-19 business grant

A one-off payment to help businesses, sole traders or not-for-profit organisations impacted by the current Greater Sydney COVID-19 restrictions. Grants between $7,500 and $15,000 are available to eligible businesses depending on the decline in turnover experienced during the restrictions.

For eligibility criteria and to apply, visit Service NSW.

Micro-business COVID-19 support grant

A fortnightly payment for businesses with a turnover between $30,000 and $75,000 impacted by the current Greater Sydney COVID-19 restrictions. Payments are $1,500 per fortnight. To be eligible your business must:

  • Turnover between $30,000 and $75,000.

  • Have a revenue decline of 30% or more.

  • Be a business that provides the primary income source for a person associated with the business.

For eligibility criteria and to apply, visit Service NSW.

Small business fees and charges rebate

As part of the NSW Government’s COVID-19 stimulus and recovery plan, small businesses may apply for a rebate worth $1500 to help them pay for government fees and charges.

For eligibility criteria and to apply, visit Service NSW.

Payroll tax support

Tax assistance is available to help businesses impacted by COVID-19. Businesses can opt in to defer payments on the 2020-21 annual reconciliation return and wages paid in July and August. Interest-free repayment plans for up to 12 months will be available.

For more information, visit Service NSW.

Job Saver

Fortnightly payments to help maintain employee headcount (as at 13 July) and provide cashflow support to businesses. To be eligible your business must:

  • Employing businesses: 40% of weekly payroll, with a minimum payment of $1,500 per week and a maximum payment of $10,000 per week.
  • Non-employing business: $1,000 per week
  • A revenue decline of 30% or more.
  • Turnover between $75,000 and $50 million.
For eligibility criteria and to apply, visit Service NSW.

QR code compliance measures for venues

From Monday 12 July 2021, the use of the Service NSW QR code will be mandatory at additional workplaces and retail businesses.
Businesses will need to display the Service NSW QR code and take reasonable steps to ensure people entering their premises check-in using the Service NSW QR codes or digital sign-in sheet.

Businesses can find the application form and more information on the NSW Government website.

Dine & Discover NSW

Dine & Discover NSW Vouchers can now be used for takeaway from eligible and registered Dine businesses during the COVID-19 restriction period that commenced on 26 June 2021.

Delivery direct to the home by the restaurant or café is recommended. Food may be picked up from a venue but check-in with a QR code is required. Dine & Discover NSW Vouchers cannot be redeemed for takeaway using third-party delivery platforms.

The Dine & Discover NSW initiative has been extended until 31 August 2021 to allow people more time to use their vouchers.

View the media release for more information.

COVID safe business

It's important we work together to minimise the spread of COVID-19 as we welcome customers back into  shops, bars and restaurants. The NSW Government has introduced a simple 3-step process to ensure your business is safe for you, your employees and your customers.

 Step 1:  Complete a COVID-19 Safety Plan.
Step 2:  Register as a COVID Safe business.
Step 3:  Show that you’re COVID Safe by  downloading  and displaying your COVID Safe posters  to reassure your customers.

​​If you need business support visit the NSW Government website​ or call 13 77 88.

Posters and signage  

Access the NSW Government website for the poster and signage toolkit.The signs, posters and stickers in this toolkit provide ourselves, our colleagues and our community reminders of accepted behaviours and new standards of etiquette that will help protect everyone and stop the spread of COVID-19.

Guidelines on cleaning requirements

Businesses can now access updated NSW Government guidelines on cleaning requirements following a positive COVID-19 case. Visit the NSW Government website for the latest advice on cleaning.

Rates relief

Council has adopted a new Rates and Hardship Policy, which will allow ratepayers to defer their rates, without accruing interest, up until 30 June 2021. This new policy is in response to the current Coronavirus pandemic and the challenges that residents and businesses have faced as a result.

If your business is experiencing financial hardship and would like to apply to have your rates deferred, fill out the form and submit it to​​​

For additional information on other concessios to businsess, visit Councils COVID-19 page.

Federal Government support

Federal Government Economic Stimulus Package

The Federal Government Economic Stimulus Package is focused on supporting households and businesses to address the economic consequences of the pandemic. Businesses can access support and cashflow assistance. You may be eligible for grants or financial support, including:

  • Supporting apprentices and trainees
    Through the subsidy, any business or Group Training Organisation that engages an Australian Apprentice between 5 October 2020 and 31 March 2022 may be eligible for a subsidy of 50 per cent of wages paid to a new or recommencing apprentice or trainee for a 12-month period from the date of commencement, to a maximum of $7,000 per quarter.
    Learn more »

  • Increasing the Instant Asset write-off
    An instant asset write-off threshold increase from $30,000 to $150,000, applied from 12 March 2020 until 30 June 2020, for new or second‑hand assets first used or installed ready for use in this timeframe.
    Learn more »

More financial advice and support is availableon the Australian Government Business Portal or call the helpline for businesses impacted by COVID-19 on 13 28 46.

NSW Government - small business

Economic Development Australia


For further information go to

We will continue to update this page as more information and resources become available.

You can also contact Council's Economic Development team on

The City of Canterbury Bankstown acknowledges the traditional custodians of the land, water and skies of Canterbury-Bankstown, the Darug (Darag, Dharug, Daruk, Dharuk) People. We recognise and respect Darug cultural heritage, beliefs and relationship with the land. We acknowledge the First Peoples’ continuing importance to our CBCity community.