Measuring performance

Measuring performance
Photo of Salt Pan Creek mural
It’s important to measure performance. It allows Council to evaluate, learn and improve. Council uses a number of methods to ensure that we are ‘on-track’ with community expectations. Measuring performance It’s important to measure performance. It allows Council to evaluate, learn and improve. Council uses a number of methods to ensure that we are ‘on-track’ with community expectations. Community

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Measuring our performance allows Council to evaluate, learn and improve. Council uses a number of methods to ensure that we are 'on-track' with community expectations. Regular reporting also provides for the monitoring of Council's delivery of services and programs in line with agreed priorities. ​

Reporting On Integrated Plans

Integrated planning and reporting gives local government a framework for establishing local priorities and to link this information to operational functions. Council reports regularly on the progress of its plans and conducts a major review of the documents after each local government election.

Quarterly reports 

Council reports quarterly to show how we are working towards achieving the priorities outlined in the 1 year Operational Plan and the Four Year Delivery Program.

2023/24

Quarter 1 July - September Executive Summary
Quarter 1 July - September Detailed Progress

2022/23
Quarter 4 April-June Executive Summary
Quarter 4 April-June Detailed Progress
Quarter 3 January-March Executive Summary
Quarter 3 January-March Detailed Progress
Quarter 2 October-December Executive Summary
Quarter 2 October-December Detailed Progress
Quarter 1 July - September Executive Summary

Quarter 1 July - September Detailed Progress

2021/22  
Quarter 4 April - June Executive Summary
Quarter 4 April - June Detailed Report
Quarter 3 January - March Executive Summary
Quarter 3 January - March Detailed Progress
Quarter 2 October - December Executive Summary
Quarter 2 October - December Detailed Progress
Quarter 1 July – September Executive Summary

Quarter 1 July – September Detailed Progress

2020/21
Quarter 4 April – June Executive Summary
Quarter 4 April – June Detailed Progress
Quarter 3 January - March Executive Summary
Quarter 3 January - March Detailed Progress
Quarter 2 October - December Executive Summary
Quarter 2 October - December Detailed Progress
Quarter 1 July - September Executive Summary

Quarter 1 July - September Detailed Progress

2019/20 
Quarter 4 Ap​ril - June Executive Summary
Quarter 4 April - June Detailed Progress ​
Quarter 3 January - March Executive Summary
Quarter 3 January - March Detailed Progress
Quarter 2 October - December Executive Summary
Quarter 2 October - December Detailed Progress
Quarter 1 July - September Executive Summary

Quarter 1 July - Septe​mber Detailed Progress

2018/19
Quarter 4 Report April - June Executive Summary
Quarter 4 Report April - June Detailed progress
Quarter 3 Report January - March Executive Summary
Quarter 3 Report January - March Detailed progress
Quarter 2 Report October - December Executive Summary​
Quarter 2 Report October - ​December Detailed Progress
Quarter 1 Report July - September Executive Summary​

Quarter 1 Report July - September Detailed Progress​

2017/18
Quarter 4 Report April - June Executive Summary 
Quarter 4 Report April - June Detailed Progress

Quarter 3 Report January - March Detailed Progress​​

Annual Report
The Annual Report provides a yearly summary of Council's performance as well as statutory information prescribed by the Local Government (General) Regulation 2005.


2022/23 Annual Report
2021/22 Annual Report
2020/21 Annual Report and 2021 State of Environment
2019/20 Annual Report
2018/19 Annual Report
2017/18 Annual Report
2017/18 Annual Rep​ort Summary
2016/17 Annual Report ​

End of Term Report 

The End of Term Report reflects on the progress in implementing the Community Strategic Plan (CBCity 2028) to reach our vision of a Thriving, Dynamic and Real Canterbury Bankstown over the Council term.​

 2017/21 End of Term Report

Community Satisfaction Surveys

City-wide resident surveys gauge community perceptions of the importance and performance of the services which Council provides. Our latest survey results reveal that the community is diverse, passionate and positive about the future. Residents value and appreciate the area's multiculturalism, convenient location, local amenities, open space and proximity to waterways.​

Stronger Communities Fund

Under the NSW Government Stronger Communities Fund, the City of Canterbury Bankstown received an allocation of $10 million for the delivery of community infrastructure and service improvement projects. Read more about the projects this funding has been allocated towards. 
Stronger Com​munities​ Fund
The City of Canterbury Bankstown acknowledges the traditional custodians of the land, water and skies of Canterbury-Bankstown, the Darug (Darag, Dharug, Daruk, Dharuk) People. We recognise and respect Darug cultural heritage, beliefs and relationship with the land. We acknowledge the First Peoples’ continuing importance to our CBCity community.