Service & facilities changes

Service & facilities changes
COVID-19 is changing the world. So we are responding by changing the way we operate. We are following advice from the Federal and State Governments. To learn more about the changes to our services and facilities, please see below.
Service & facilities changes COVID-19 is changing the world. So we are responding by changing the way we operate. We are following advice from the Federal and State Governments. To learn more about the changes to our services and facilities, please see below. News Columns; News and Updates
COVID Reopening Ready Set Go

 

 We’re reopening, are you set?

Our services and facilities are starting to reopen, with some restrictions in place under the current NSW Public Health Orders. We want to make sure you are set and ready to go as we continue to reopen.

Conditions of entry are in line with all NSW Government requirements. For more information on current restrictions, visit nsw.gov.au/covid-19

 

Leisure and Aquatics | Libraries | Customer Service Centre | Morris Iemma Indoor Sports Centre (MIISC) | Bankstown Arts Centre | Bryan Brown Theatre | Community Halls | Sporting and recreation facilities |Citizenship Ceremonies | City cleaning services | Development services​ | Family and Children Services | Maintenance of roads, parks and buildings |Meals on Wheels | Parks and sporting fields | Translations: Arabic, Bengali, Chinese, Greek, Urdu, Vietnamese

Leisure and Aquatics

For all leisure and aquatics updates visit cb.city/ReadySetGoPools

Swimming: Our indoor and outdoor pools are open for recreation swimming and swim squad from Monday 11 October 2021. Restrictions are in place to ensure your visit is COVIDSafe. Swim school will be reopening soon.

For more information: cb.city/ReadySetGoPools

 

Gym and group fitness: Reopening at Canterbury Leisure and Aquatic Centre from Monday 11 October 2021. Bookings are required and restrictions are in place to ensure your visit is COVIDSafe. For details on restrictions, online classes or to make a booking visit: cb.city/CBfit

Book a class

Libraries

Our Library and Knowledge Centres will be open from Monday 11 October 2021.
Restrictions are in place to ensure your visit is COVIDSafe, including proof of vaccination certificate and masks. For details on all the requirements and to plan your visit, go to cb.city/ReadySetGoLibrary

For Click and Collect, eLibrary and other services, visit cb.city/Libraries

Customer Service Centre

Our Customer Service team are available and can be contacted by:

Our Customer Service Centre will reopen by appointment only:

  • To make an appointment, call 9707 9000 Monday to Friday, 8am-5pm
  • Available appointment times are between 9am-3.30pm

Conditions of entry:

  • Always wear your mask while indoors
  • Check in upon arrival using the Service NSW QR code
  • Practice good hygiene. Please stay home if you are feeling unwell or have flu like symptoms
  • Keep a safe distance - the current rules are 1 person per 4sqm for indoor facilities and 1 person per 2sqm for outdoor locations

Morris Iemma Indoor Sports Centre (MIISC)

MIISC is reopening to the public on Monday 18 October in accordance with the NSW Government's Public Health Orders. Bookings are required and restrictions are in place to ensure your visit is COVIDSafe. 

For all MIISC updates visit cb.city/MIISC

Bankstown Arts Centre

Bankstown Arts Centre is reopening soon. For any enquiries during this time, email artscentre@cbcity.nsw.gov.au or call 9707 5400.

Bryan Brown Theatre

Bryan Brown Theatre is reopening soon. For any enquiries during this time, email bryanbrowntheatre@cbcity.nsw.gov.au or call 9707 9404.

Community halls

Community halls are reopening soon.

Sporting and recreation facilities

Most sporting and recreation facilities are open (with some restrictions). Changes to these facilities are listed below.​

Service Status
​Belmore Youth Resource Centre (BYRC)​​Closed - reopening information coming soon

​For more information, call 9707 9000

Dog parks

Open
For more information, call 9707 9000.​

 

Golf Club - Sefton Open
With some restrictions. 

For more information, click here or call 9707 9000.

Outdoor gyms

Open
For more information, call 9707 9000.

Playgrounds​Open
For more information, call 9707 9000.
​Public barbecues

Operational​
​For more information, call 9707 9000.

Skate parks

Open
For more information, call 9707 9000.

Tennis courts - outdoors

​Open
For more information, call 9707 9000.
​Basketball courts

​Open
​For more information, call 9707 9000.             

Citizenship Ceremonies

If you have a question about your Citizenship Ceremony, call the Department of Immigration's Citizenship Enquiry Line
on 131 880.​

City cleaning services

We will continue to keep the City clean. If you have an issues, please report it here.

Development services​

All development applications are now lodged online through the NSW Planning Portal. Manage your development application in your own time, in your own home via this link.

Family and Children Services

These centres and services will continue to operate. We will continue to follow the advice of NSW Health, for future decisions on the operation of these centres. ​For more information, call Council's Manager Children's Services on 9789 9429.

​​​​Maintenance of roads, parks and buildings

Council will continue to provide services to keep the community safe, such as filling potholes, maintaining overgrown grass at parks and sporting fields (where it impacts on community safety), and enforcing illegal dumping. 
Due to the restrictions there are some services that are paused, such as bushcare and non-essential site inspections.

Meals on Wheels

Council is still providing Meals on Wheels. For more information, click here.

Parks and sporting fields

Parks and sporting fields are open for those taking part in exercise or outdoor recreational activities. All parks and sporting fields are closed to all organised groups and sports, including training and competitions. More information to come.

Sporting field lighting trial

During lockdown, we’ve been turning the lights on at selected sporting fields,  between 6.30-8pm, across CBCity to help you stay active. Lights will be on at these locations until Sunday 17 October 2021:
  • Bennett Park, Riverwood
  • Clemton Park, Kingsgrove
  • Graf Park, Yagoona
  • Hughes Park, Earlwood
  • Killara Reserve, Panania
  • Padstow Park, Padstow
  • Roberts Park, Greenacre
  • Wagener Oval, Ashbury
  • Walshaw Park, Bass Hill

Please enjoy, and remember to follow all NSW heath restrictions.

Translations

Arabic:

لقد بدأنا بإعادة فتح مرافقنا ونبذل جهدنا لضمان وجودها جميعاً COVIDSafe (مأمونة من كوفيد). ابقَ على اطلاع بآخر المعلومات على هذه الصفحة بينما نعيد فتح مرافقنا. للحصول على مساعدة في ترجمة المعلومات بلغتك، اتصل على الرقم 131 450.

سوف تنطبق شروط على الدخول وفقاً لمتطلّبات حكومة نيو ساوث ويلز. للمزيد من المعلومات عن القيود الحالية، تفقّد nsw.gov.au/covid-19

Bengali:

আমরা আমাদের সুযোগ-সুবিধাগুলো পুনরায় খুলতে শুরু করছি এবং আমরা কঠোর পরিশ্রম করছি যাতে সেগুলো সব COVIDSafe (কোভিড নিরাপদ) হয়। যেহেতু আমরা পুনরায় খুলছি তাই হালনাগাদ থাকতে এই পৃষ্ঠায় চোখ রাখুন। আপনার ভাষায় তথ্য ব্যাখ্যা করতে সহায়তার জন্য, 131 450 নম্বরে কল করুন।

প্রবেশের শর্তগুলো NSW সরকারের প্রয়োজনীয়তার সাথে সামঞ্জস্যপূর্ণ হবে। বর্তমান বিধিনিষেধ সম্পর্কে আরও তথ্যের জন্য, nsw.gov.au/covid-19 দেখুন

Chinese:

我们的机构开始重新开放,我们正千方百计确保COVIDSafe(防疫安全)。本页面介绍的情况在我们重新开放的时候会及时更新,请随时注意。如果需要汉语口译,请打电话131 450。
 
进入的条件跟新州政府的要求一致。有关当前限制的更多信息,请访问:nsw.gov.au/covid-19

Greek:

Αρχίζουμε να ξανανοίγουμε τις εγκαταστάσεις μας και εργαζόμαστε σκληρά για να διασφαλίσουμε ότι είναι όλες COVIDSafe  (Ασφαλείς για COVID). Παραμείνετε ενημερωμένοι ανατρέχοντας σε αυτή τη σελίδα καθώς ξανανοίγουμε. Για βοήθεια σχετικά με διερμηνεία των πληροφοριών στη γλώσσα σας, καλέστε το 131 450.

Οι προϋποθέσεις εισόδου θα είναι σύμφωνες με τις απαιτήσεις της Κυβέρνησης ΝΝΟ. Για περισσότερες πληροφορίες σχετικά με τους τρέχοντες περιορισμούς, επισκεφθείτε nsw.gov.au/covid-19

Urdu:

ہم اپنے ادارے دوبارہ کھولنا شروع کر رہے ہیں اور ہم یہ یقینی بنانے کے لیے بہت محنت کر رہے ہیں کہ یہ سب COVIDSafe (COVIDسے محفوظ) ہوں۔ ادارے دوبارہ کھلنے کے ساتھ ساتھ اس صفحے کو دیکھ کر صورتحال سے آگاہ رہیں۔ اپنی زبان میں معلومات کے زبانی ترجمے کے لیے 131 450 پر فون کریں۔

داخلے کی شرائط NSW گورنمنٹ کے تقاضوں کے مطابق ہوں گی۔ حالیہ پابندیوں کے متعلق مزید معلومات کے لیے nsw.gov.au/covid-19 دیکھیں۔

Vietnamese:

Chúng tôi đang bắt đầu mở cửa trở lại các cơ sở/dịch vụ của chúng tôi, và chúng tôi đang nỗ lực làm việc để đảm bảo các nơi này đều COVIDSafe (An toàn phòng chống COVID). Hãy theo dõi trang này để cập nhật thông tin trong khi chúng tôi mở cửa trở lại. Nếu cần sự giúp đỡ để dịch thông tin qua tiếng Việt, vui lòng gọi đến dịch vụ thông dịch qua số 131 450.
 
Các điều kiện để được vào cơ sở chúng tôi sẽ phù hợp với các yêu cầu của Chính phủ NSW. Muốn biết thêm thông tin về các hạn định hiện hành, xem trang mạng nsw.gov.au/covid-19

 

Resuming soon

Justice of the Peace Services

The Justice of the Peace Services are on hold at the moment, as Canterbury-Bankstown's Library and Knowledge Centres are currently closed.