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CBCity hosts Australia’s largest citizenship ceremonyhttps://cbcity.nsw.gov.au/media/news/cbcity-hosts-australia’s-largest-citizenship-ceremonyCBCity hosts Australia’s largest citizenship ceremony2022-05-10T14:00:00Z
It’s time for a festival!https://cbcity.nsw.gov.au/media/news/it’s-time-for-a-festivalIt’s time for a festival!2022-05-09T14:00:00Z
Keep Connected, stay inspired – meet our local heroeshttps://cbcity.nsw.gov.au/media/news/keep-connected-stay-inspired-–-meet-our-local-heroesKeep Connected, stay inspired – meet our local heroes2022-05-02T14:00:00Z
Campsie streets to come alive with major food and arts festivalhttps://cbcity.nsw.gov.au/media/news/campsie-streets-to-come-alive-with-major-food-and-arts-festivalCampsie streets to come alive with major food and arts festival2022-04-25T14:00:00Z
New look for water tanks adds more beauty to our parkshttps://cbcity.nsw.gov.au/media/news/new-look-for-water-tanks-adds-more-beauty-to-our-parksNew look for water tanks adds more beauty to our parks2022-04-18T14:00:00Z
2022 Easter and ANZAC day opening hourshttps://cbcity.nsw.gov.au/media/news/easter-opening-hours2022 Easter and ANZAC day opening hours2022-04-12T14:00:00Z
Popular free swim instructor course returnshttps://cbcity.nsw.gov.au/media/news/popular-free-swim-instructor-course-returnsPopular free swim instructor course returns2022-04-10T14:00:00Z
New life for Kelso waste facilityhttps://cbcity.nsw.gov.au/media/news/new-life-for-kelso-waste-facilityNew life for Kelso waste facility2022-04-10T14:00:00Z
Let your hair hang down at Youth Festivalhttps://cbcity.nsw.gov.au/media/news/let-your-hair-hang-down-at-youth-festivalLet your hair hang down at Youth Festival2022-04-03T14:00:00Z
Save on School Holiday activities this Autumnhttps://cbcity.nsw.gov.au/media/news/save-on-school-holiday-activities-this-autumnSave on School Holiday activities this Autumn2022-04-03T14:00:00Z
Finding a job and having fun – CBCity’s Youth Weekhttps://cbcity.nsw.gov.au/media/news/finding-a-job-and-having-fun-–-cbcity’s-youth-weekFinding a job and having fun – CBCity’s Youth Week2022-04-03T14:00:00Z
Ramadan Nights Lakemba: Take your tastebuds on an island adventurehttps://cbcity.nsw.gov.au/media/news/ramadan-nights-lakemba-take-your-tastebuds-on-an-island-adventureRamadan Nights Lakemba: Take your tastebuds on an island adventure2022-03-27T13:00:00Z
Ramadan Nights Lakemba returns in full swinghttps://cbcity.nsw.gov.au/media/news/ramadan-nights-lakemba-returns-in-full-swingRamadan Nights Lakemba returns in full swing2022-03-23T13:00:00Z
Celebrate cultural diversity with CBCityhttps://cbcity.nsw.gov.au/media/news/celebrate-cultural-diversity-with-cbcityCelebrate cultural diversity with CBCity2022-03-13T13:00:00Z
Celebrate 50 years of Vietnamese culture with CBCityhttps://cbcity.nsw.gov.au/media/news/celebrate-50-years-of-vietnamese-culture-with-cbcityCelebrate 50 years of Vietnamese culture with CBCity2022-03-06T13:00:00Z
Reconnecting local seniorshttps://cbcity.nsw.gov.au/media/news/reconnecting-local-seniorsReconnecting local seniors2022-03-06T13:00:00Z
City of Canterbury Bankstown wins Bluett Awardhttps://cbcity.nsw.gov.au/media/news/city-of-canterbury-bankstown-wins-bluett-awardCity of Canterbury Bankstown wins Bluett Award2022-02-28T13:00:00Z
Belmore Town Centre upgradeshttps://cbcity.nsw.gov.au/media/news/belmore-town-centre-upgradesBelmore Town Centre upgrades2022-02-27T13:00:00Z
CBCity to be 100% powered by the sunhttps://cbcity.nsw.gov.au/media/news/cbcity-to-be-100-powered-by-the-sunCBCity to be 100% powered by the sun2022-02-23T13:00:00Z
Local Swim School breeds championshttps://cbcity.nsw.gov.au/media/news/local-swim-school-breeds-championsLocal Swim School breeds champions2022-02-21T13:00:00Z
CBCity's Innovative Sustainability Program acknowledgedhttps://cbcity.nsw.gov.au/media/news/cbcitys-innovative-sustainability-programs-acknowledgedCBCity's Innovative Sustainability Program acknowledged2022-02-20T13:00:00Z
Oodles of Noodles: Campsie's Lunar New Yearhttps://cbcity.nsw.gov.au/media/news/oodles-of-noodles-campsies-lunar-new-yearOodles of Noodles: Campsie's Lunar New Year2022-02-15T13:00:00Z
CBCity's Bushcare Program inspire local Picassohttps://cbcity.nsw.gov.au/media/news/cbcitys-bushcare-program-inspire-local-picassoCBCity's Bushcare Program inspire local Picasso2022-02-14T13:00:00Z
Have a say on revised draft Campsie Master Planhttps://cbcity.nsw.gov.au/media/news/have-a-say-on-revised-draft-campsie-master-planHave a say on revised draft Campsie Master Plan2022-02-14T13:00:00Z
CBCity's Back to Events with Movies Under the Starshttps://cbcity.nsw.gov.au/media/news/cbcitys-back-to-events-with-movies-under-the-starsCBCity's Back to Events with Movies Under the Stars2022-02-07T13:00:00Z
First Sydney Muslim Writers Festival held in Banskstownhttps://cbcity.nsw.gov.au/media/news/first-sydney-muslim-writers-festival-held-in-banskstownFirst Sydney Muslim Writers Festival held in Banskstown2022-02-06T13:00:00Z
Lunar New Year Mural telling stories of emerging Artists in Western Sydneyhttps://cbcity.nsw.gov.au/media/news/lunar-new-year-mural-telling-stories-of-emerging-artists-in-western-sydneyLunar New Year Mural telling stories of emerging Artists in Western Sydney2022-02-01T13:00:00Z
Vandals delay Splash Park openinghttps://cbcity.nsw.gov.au/media/news/vandals-delay-splash-park-openingVandals delay Splash Park opening2022-01-31T13:00:00Z
Glass scraps to cultural masterpieceshttps://cbcity.nsw.gov.au/media/news/glass-scraps-toGlass scraps to cultural masterpieces2022-01-30T13:00:00Z
World-Class sounds to echo through Bankstownhttps://cbcity.nsw.gov.au/media/news/world-class-sounds-to-echo-through-bankstownWorld-Class sounds to echo through Bankstown2022-01-30T13:00:00Z

Customer service with a difference

Customer service with a difference The Council will reopen the doors of its Bankstown and Camspie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times. Yes Customer service with a difference The Council will reopen the doors of its Bankstown and Camspie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times. News Columns; News and Updates
New Bankstown Customer Service Centre

​CBCity is back and ready to do business face to face but there’ll be a difference.

The Council will reopen the doors of its Bankstown and Camps​ie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times.

Cash transactions will no longer be the norm, no Justice of the Peace and our hours of operation will be between 9am-4pm.

For health and safety reasons there will be a limit of 12 people allowed inside at any time and hand sanitisers will be in place as you enter.

The Bankstown Customer Service Centre has undergone exciting new changes, which will give customers a unique “concierge style” service, geared towards a better experience.

The major renovation is the biggest overhaul to the centre in almost 20 years boasting a new colour scheme and fittings, and four new computers for residents to use. A massive 72-inch digital noticeboard will also keep residents updated on all the latest Council news.

Mayor Asfour said preparing to be open (but different) is the latest sign that life in Canterbury-Bankstown is slowly returning to normal.

“We are balancing the needs of our community and the health and safety requirements,” Mayor Asfour said.
“The slight changes to our centres were necessary so we could get back to some normality.”

Mayor Asfour said the modifications to the Bankstown Customer Service Centre were necessary and overdue, and completed with little disruption to Council’s services.

‘We’ve completely transformed the Bankstown space and its offerings where our new capabilities, like the revamped concierge service, streamlines in-person enquiries in a really personable way,” Mayor Khal Asfour said.

“I think both the staff and public will appreciate the new look.”

Despite both centres being opened, the community is still being encouraged to keep making all requests and payments to Council online from home.

And for all inquiries it’s 24-hour call centre is still available. For more information visit cb.city/contactus


 1/07/2020 10:33 AM