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MEDIA STATEMENThttps://cbcity.nsw.gov.au/media/news/media-statementMEDIA STATEMENT2022-09-22T14:00:00Z
MEDIA STATEMENThttps://cbcity.nsw.gov.au/media/news/media-statement1MEDIA STATEMENT2022-09-21T14:00:00Z
22 September 2022 trading hourshttps://cbcity.nsw.gov.au/media/news/public-holiday-closures22 September 2022 trading hours2022-09-15T14:00:00Z
Welcome to Welcoming Weekhttps://cbcity.nsw.gov.au/media/news/welcome-to-welcoming-weekWelcome to Welcoming Week2022-09-12T14:00:00Z
Let’s Go First Nationshttps://cbcity.nsw.gov.au/media/news/let’s-go-first-nationsLet’s Go First Nations2022-09-12T14:00:00Z
Float to Survive with Bondi Rescue starhttps://cbcity.nsw.gov.au/media/news/float-to-survive-with-bondi-rescue-starFloat to Survive with Bondi Rescue star2022-08-29T14:00:00Z
Pass some time at the 'Time Pass' exhibitionhttps://cbcity.nsw.gov.au/media/news/pass-some-time-at-the-time-pass-exhibitionPass some time at the 'Time Pass' exhibition2022-08-29T14:00:00Z
Facts and Fun at Community Safety Expohttps://cbcity.nsw.gov.au/media/news/facts-and-fun-at-community-safety-expoFacts and Fun at Community Safety Expo2022-08-29T14:00:00Z
Winter blues make way for Gig in the Garden - emerging talent on showhttps://cbcity.nsw.gov.au/media/news/winter-blues-make-way-for-gig-in-the-garden-emerging-talent-on-showWinter blues make way for Gig in the Garden - emerging talent on show2022-08-21T14:00:00Z
Lebanese Film Festival celebrates its 10th Anniversary in Bankstownhttps://cbcity.nsw.gov.au/media/news/lebanese-film-festival-celebrates-its-10th-anniversary-in-bankstownLebanese Film Festival celebrates its 10th Anniversary in Bankstown2022-08-16T14:00:00Z
Join Costa Georgiadis in Bankstown for Jungle Jam: a festival for treeshttps://cbcity.nsw.gov.au/media/news/join-costa-georgiadis-in-bankstown-for-jungle-jam-a-festival-for-treesJoin Costa Georgiadis in Bankstown for Jungle Jam: a festival for trees2022-08-15T14:00:00Z
Score with futsal and netball competitons!https://cbcity.nsw.gov.au/media/news/score-with-futsal-and-netball-competitonsScore with futsal and netball competitons!2022-08-14T14:00:00Z
The perfect playdate: bring the kids to the fabulous new playground at Parry Parkhttps://cbcity.nsw.gov.au/media/news/the-perfect-playdate-bring-the-kids-to-the-fabulous-new-playground-at-parry-parkThe perfect playdate: bring the kids to the fabulous new playground at Parry Park2022-08-14T14:00:00Z
International singing star Dami Im to perform at “World Music in the Park”https://cbcity.nsw.gov.au/media/news/international-singing-star-dami-im-to-perform-at-world-music-in-the-parkInternational singing star Dami Im to perform at “World Music in the Park”2022-08-08T14:00:00Z
Canterbury-Bankstown Council takes action on waste reviewhttps://cbcity.nsw.gov.au/media/news/canterbury-bankstown-council-takes-action-on-waste-reviewCanterbury-Bankstown Council takes action on waste review2022-08-07T14:00:00Z
National Tree Day: 1000 trees planted in Canterbury-Bankstown to help drive sustainable futurehttps://cbcity.nsw.gov.au/media/news/national-tree-day-1000-trees-planted-in-canterbury-bankstown-to-help-drive-sustainable-futureNational Tree Day: 1000 trees planted in Canterbury-Bankstown to help drive sustainable future2022-08-03T14:00:00Z
Campsie’s first preschool offers free educationhttps://cbcity.nsw.gov.au/media/news/campsie’s-first-preschool-offers-free-education-(2)Campsie’s first preschool offers free education2022-08-02T14:00:00Z
Bankstown Bites returns for fabulous foodie festivalhttps://cbcity.nsw.gov.au/media/news/bankstown-bites-returns-for-fabulous-foodie-festivalBankstown Bites returns for fabulous foodie festival2022-07-25T14:00:00Z
Bankstown Arts Centre branches out with exhibition devoted to treeshttps://cbcity.nsw.gov.au/media/news/bankstown-arts-centre-branches-out-with-exhibition-devoted-to-treesBankstown Arts Centre branches out with exhibition devoted to trees2022-07-17T14:00:00Z
Bankstown Winter Weekends: fabulous free entertainment for all!https://cbcity.nsw.gov.au/media/news/bankstown-winter-weekends-fabulous-free-entertainment-for-allBankstown Winter Weekends: fabulous free entertainment for all!2022-07-17T14:00:00Z
Bankstown Bites is back: bigger & better than ever!https://cbcity.nsw.gov.au/media/news/bankstown-bites-is-back-bigger-better-than-everBankstown Bites is back: bigger & better than ever!2022-07-10T14:00:00Z
Studioventure: CBCity’s new commercial studio will help local businesses thrivehttps://cbcity.nsw.gov.au/media/news/studioventure-cbcity’s-new-commercial-studio-will-help-local-businesses-thriveStudioventure: CBCity’s new commercial studio will help local businesses thrive2022-07-10T14:00:00Z
Celebrate NAIDOC Week: a time to focus on challenges faced by First Nations Peoplehttps://cbcity.nsw.gov.au/media/news/celebrate-naidoc-week-a-time-to-focus-on-challenges-faced-by-first-nations-peopleCelebrate NAIDOC Week: a time to focus on challenges faced by First Nations People2022-06-28T14:00:00Z
Activefest: fun, fitness and laughterhttps://cbcity.nsw.gov.au/media/news/activefest-fun-fitness-and-laughterActivefest: fun, fitness and laughter2022-06-27T14:00:00Z
Winter fun for kids with school holiday activitieshttps://cbcity.nsw.gov.au/media/news/winter-fun-for-kids-with-school-holiday-activitiesWinter fun for kids with school holiday activities2022-06-26T14:00:00Z
Greenacre family delights Australian Citizenship Ceremonyhttps://cbcity.nsw.gov.au/media/news/greenacre-family-delights-australian-citizenship-ceremonyGreenacre family delights Australian Citizenship Ceremony2022-06-23T14:00:00Z
Meals on Wheels needs more volunteers to meet demandhttps://cbcity.nsw.gov.au/media/news/meals-on-wheels-needs-more-volunteers-to-meet-demandMeals on Wheels needs more volunteers to meet demand2022-06-23T14:00:00Z
Bryan Brown opens Little Library in Milperrahttps://cbcity.nsw.gov.au/media/news/bryan-brown-opens-little-library-in-milperraBryan Brown opens Little Library in Milperra2022-06-21T14:00:00Z
Bankstown Arts Centre presents ‘Homelands’ for Refugee Weekhttps://cbcity.nsw.gov.au/media/news/bankstown-arts-centre-presents-‘homelands’-for-refugee-weekBankstown Arts Centre presents ‘Homelands’ for Refugee Week2022-06-14T14:00:00Z
Canterbury-Bankstown’s trial Is building safer roadshttps://cbcity.nsw.gov.au/media/news/canterbury-bankstown’s-trial-is-building-safer-roadsCanterbury-Bankstown’s trial Is building safer roads2022-06-01T14:00:00Z

Customer service with a difference

Customer service with a difference The Council will reopen the doors of its Bankstown and Camspie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times. Yes Customer service with a difference The Council will reopen the doors of its Bankstown and Camspie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times. News Columns; News and Updates
New Bankstown Customer Service Centre

​CBCity is back and ready to do business face to face but there’ll be a difference.

The Council will reopen the doors of its Bankstown and Camps​ie Customer Service Centres from Monday June 29 to the public but has made changes to adapt to the changing times.

Cash transactions will no longer be the norm, no Justice of the Peace and our hours of operation will be between 9am-4pm.

For health and safety reasons there will be a limit of 12 people allowed inside at any time and hand sanitisers will be in place as you enter.

The Bankstown Customer Service Centre has undergone exciting new changes, which will give customers a unique “concierge style” service, geared towards a better experience.

The major renovation is the biggest overhaul to the centre in almost 20 years boasting a new colour scheme and fittings, and four new computers for residents to use. A massive 72-inch digital noticeboard will also keep residents updated on all the latest Council news.

Mayor Asfour said preparing to be open (but different) is the latest sign that life in Canterbury-Bankstown is slowly returning to normal.

“We are balancing the needs of our community and the health and safety requirements,” Mayor Asfour said.
“The slight changes to our centres were necessary so we could get back to some normality.”

Mayor Asfour said the modifications to the Bankstown Customer Service Centre were necessary and overdue, and completed with little disruption to Council’s services.

‘We’ve completely transformed the Bankstown space and its offerings where our new capabilities, like the revamped concierge service, streamlines in-person enquiries in a really personable way,” Mayor Khal Asfour said.

“I think both the staff and public will appreciate the new look.”

Despite both centres being opened, the community is still being encouraged to keep making all requests and payments to Council online from home.

And for all inquiries it’s 24-hour call centre is still available. For more information visit cb.city/contactus


 1/07/2020 10:33 AM