Read all about business and residential property rates, as well as how you can conveniently pay for your rates. Rates fees charges residents canterbury bankstown Pay My Rates Pay My Rates online - Find out all of the information you will need regarding rates for business and residential properties, as well as how you can conveniently pay for your rates.  

Your rates

Your rates contribute to the provision of day-​to-day services, maintaining and building new facilities for the community, improving infrastructure and protecting the environment in the C​ity.​

Examples include:

  • Waste collection, recycling and street cleaning;
  • Local road upgrades;
  • Improvements to leisure and recreational facilities;
  • Improvements to library services; and
  • Town centre improvements.

Rates are calculated based on the land value of your property, and not the value of your premises. This value is determined by the NSW Valuer General (see NSW Valuer General Fact Sheets), and is usually reviewed every three years. If you own a strata title property, the land value of the entire site is divided by the unit entitlement (listed on your strata plan) to ascertain the land value for each unit.

Rates are calculated using a rate in the dollar determined and reviewed by Council each year. It is a formula based on land value and usage – business or residential. All land valuations and rates calculations are subject to a minimum amount.

Receiving your Rate and Instalment Notices

You can receive your notices one of two ways:


Council has changed its delivery provider and made some changes to its processes. If you currently receive your notices digitally, you will continue to receive them to your registered email address, but they will now be from council@cbcity.nsw.gov.au.
You do not need to make any changes to your registration, but our new platform now provides you with the ability to view historic notices. Once you get your next rates notice, you will be able to follow a link to create an account, which gives you access to view your rates notices history. You can still link multiple properties you own that are within the Canterbury-Bankstown Local Government Area and add a second recipient for emailed rates notices.
Receive your rates and instalment notices securely. 
By signing up to receive your notices digitally, you can view any current and historic notices. It’s an easy online portal giving you access to your notices at any time at no cost.
When you create an account, you will 
  • receive an email when a new notice has been issued
  • be able to update your profile, add an extra email address and more properties

Register for online notices

To create a new account, click on the Create Your Account button and follow the prompts to set up your account.
You will need a copy of a previous notice to complete the registration details to be validated.
If you have a new account already, you can log in here.
For more information, please contact Customer Service on 9707 9000.


Managing agents account – important information

​This account is designed for agents managing multiple properties on behalf of owners. With this option, you will receive a consolidated email when notices are issued. The email will prompt you to log in, where you can view or download notices in PDF format and/or extract a CSV file containing property details and amounts due.

To register for this service you need an Agent ID. Please email your request to council@cbcity.nsw.gov.au requesting your unique Agent ID. We will provide you with your Agent ID, enabling you to register. 
To register click on the Managing Agent Account button and follow the prompts to set up your account.

By mail​

Your notices will be sent by Council via Australia Post to your nominated mailing address. Please ensure that Council has your correct mailing address.

If you need to change your mailing address, please complete the 'Change of Address' form

By BPayview

View your notices using internet banking. Check with your bank for further details.

When are rates due?​

Rates are levied each year for the period of 1 July to 30 June. You will receive a Rates/Instalment Notice four times a year, unless you pay the whole Rates for the year by the first due date – 31 August​​.​

Rates payments are due on 31 August​, 30 November, 28 February and 31 May.​

Forms and applications

Visit our Rates forms and applications page.

More information

For more information, go to Council's Rates Freque​ntly Asked​ Questions page or call our Customer Service Centre on 9707 90​00.​

The City of Canterbury Bankstown acknowledges the traditional custodians of the land, water and skies of Canterbury-Bankstown, the Darug (Darag, Dharug, Daruk, Dharuk) People. We recognise and respect Darug cultural heritage, beliefs and relationship with the land. We acknowledge the First Peoples’ continuing importance to our CBCity community.