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While helpful with the shopping, trolleys can become a hazard when left on the street.
Trolleys are the property of the store they are from and need to be reported to the correct company for collection, please take note of the company name on the trolley you wish to report.
Trolleys belonging to:
The responsibilities of retailers to manage trolleys are outlined in the Code of Practice for the Management of Shopping Trolleys.
If you are unhappy with the level of service supplied a particular store, we have created a complaint template requesting that they do better in regards to their trolley management.
DATEDear Store Manager, I (NAME), a resident of (SUBRUB,) have experienced ongoing issues with trolleys from your store being abandoned in my area. I do not feel that you are suppling an adequate collection services, as well as failing to show people the importance of returning trolleys in line with the Code of Practice for the Management of Shopping Trolleys. Particular hot spots include (STREET SPECIFIC LOCATIONS) I would like to hear back from you about planned actions to prevent this continuing into the future. I can be reached on (PHONE/EMAIL ADDRESS). Sincerely (NAME)
DATEDear Store Manager,
I (NAME), a resident of (SUBRUB,) have experienced ongoing issues with trolleys from your store being abandoned in my area. I do not feel that you are suppling an adequate collection services, as well as failing to show people the importance of returning trolleys in line with the Code of Practice for the Management of Shopping Trolleys.
Particular hot spots include
I would like to hear back from you about planned actions to prevent this continuing into the future.
I can be reached on (PHONE/EMAIL ADDRESS).
Sincerely (NAME)